Frequently Asked Questions
Everything you need to know about shopping at Aguilar Shop.
What is the standard shipping time for electronic devices?
We offer expedited shipping on all orders. Typically, domestic orders arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do your products come with a manufacturer warranty?
Yes, all electronics sold at Aguilar Shop are 100% authentic and come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. If the item is opened, it must be returned with all original packaging, cables, and manuals. A small restocking fee may apply to opened non-defective items.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna for high-value purchases.
How can I track my order status?
Once your order is processed, you will receive an email with a unique tracking number and a link to our logistics partner's portal to monitor your shipment in real-time.
Are the gadgets compatible with international voltage standards?
Most of our products are dual-voltage (110V-240V). However, we recommend checking the specific product description for the 'Voltage' specification or contacting our support team before purchasing.